Keyword alerts miss how buyers actually signal intent
Teams set alerts for competitor names or category terms and get flooded with irrelevant takes, memes, and news commentary. Real buying signal is often phrased as operational pain: reporting takes three days, CAC is up 40%, the CRM is unmaintainable.
By the time someone submits a form, competitors may have already joined the thread they started asking for recommendations. Early signal lives in public posts — but only if you can separate qualified pain from noise at scale.